Web & Digital Experience Consultant
Bridging the gap between technical engineering and user enablement for regulated and high-growth organizations. I build high-performance websites and member education hubs for organizations that need to scale their knowledge.
Most teams don't need "a new site." They need an operating system.
Websites and education hubs fail for the same reason: no structure, no standards, and no workflow that protects quality over time. I design and build systems that stay clear and maintainable—so your team can ship updates, publish content, and train people without the experience degrading.
Q: What do you do?
I build the operating system: web infrastructure + content workflows + member education systems—so organizations can scale clarity, trust, and knowledge.
Two ways I help organizations scale
Build the Platform (Web Ops)
- • Redesigns and rebuilds (WordPress / Shopify / Squarespace)
- • Migrations and clean information architecture
- • Performance and usability improvements
- • Governance and publishing standards
Power the Knowledge (Education Ops)
- • Education hubs and content models (modules, taxonomy)
- • Training video production pipeline (record → publish)
- • Governance and publishing workflows
- • Ongoing "Education Sprints"
Proof-led work
A few builds and transformations across nonprofit, healthcare, and ecommerce.
Member education is a digital experience too.
I've supported educational content production and publishing workflows inside real organizations—producing training videos, editing with motion graphics, and publishing to member/staff hubs.
That experience informs how I build today: structure first, workflow second, output third—so knowledge stays organized and usable.(Reference: Freshii, IIROC/CIRO, Shopify)
See the Education Hub Engine →Not sure what you need? Start with the Scorecard.
If your website or education content feels messy, the fastest path is diagnosis. The Digital Maturity Scorecard clarifies what’s broken, what to fix first, and which engagement model fits.